Check out our Frequently Asked Questions below. If you still need help, don’t hesitate to contact us.
Shipping
Which countries do you ship to?
We ship to France, across Europe… and worldwide!
Europe: Germany, Italy, Spain, the Netherlands, Belgium, Switzerland, Austria, Portugal, Sweden, Denmark, Finland, Norway, Ireland, Greece, Poland… and many more.
International: United States, Canada, Australia, New Zealand, Japan, South Korea, United Arab Emirates… as well as many other destinations around the world.
If you’re not sure whether we ship to your country, feel free to email us at info@myreverievintage.com — we’ll be happy to help ✨
What is the shipping time?
We ship all orders within 1 to 5 business days.
Orders are dispatched every Monday and Wednesday.
France: delivery within 2 to 4 business days after dispatch, via Colissimo or Mondial Relay.
Europe: delivery within 2 to 4 business days after dispatch, via Mondial Relay or Delivengo.
Rest of the world: delivery within 3 to 5 business days after dispatch, via Delivengo or FedEx.
Can customs duties apply to my order?
Customs duties may apply depending on the regulations in your country and are the responsibility of the customer.
If these fees are not paid and the parcel is returned to us, reshipping fees will apply.
An invoice will be sent to you by email, and the order will be reshipped once payment is received.
Returns
How can I return an item?
As our pieces are vintage, second-hand, and one of a kind, we do not accept returns.
Each item is unique, and we take great care to provide detailed descriptions and precise measurements.
We strongly encourage you to carefully check these measurements and compare them with your own before placing an order, to ensure the piece will fit you perfectly.
If you have any doubts about the size or would like more information about an item, feel free to reach out — we’ll be happy to help you before your purchase ✨
I would like to cancel my order: how can I do this?
You can cancel your order only if it has not yet been shipped.
For any cancellation request, please contact us as soon as possible at info@myreverievintage.com, including your order details.
Once the order has been shipped, unfortunately it can no longer be cancelled.
Withdrawal Policy
For France only: We offer a 14-day withdrawal period from the date of purchase.
If you wish to return an item within this period, you will need to provide a valid reason, and return shipping costs will be at your expense.
This policy is designed to ensure fairness while respecting the precious nature of our carefully curated vintage collection.
For any withdrawal request, please contact us at info@myreverievintage.com.
New Arrivals
Do you restock items?
All our pieces are vintage, carefully sourced, and truly one of a kind — which means they will most likely never be restocked.
Each item is unique, making our collection so special.
If a piece steals your heart, don’t let it slip away!
To stay updated on new arrivals, follow us on social media or subscribe to our newsletter 💌
I can’t find a piece I saw on your social media
As our pieces are vintage, one of a kind, and highly sought after, they sell quickly and are almost never restocked.
If you can’t find an item you saw on our social media, it has most likely already found its new home.
We update our collection regularly, so feel free to check back often to discover new treasures ✨
To make sure you don’t miss out, follow us on Instagram & TikTok and turn on notifications to be alerted as soon as a new gem arrives!
How can I be notified if an item is restocked?
How can I stay informed about new arrivals and similar pieces?
- Subscribe to our newsletter: you’ll be the first to hear about new arrivals, (rare) restocks, and exclusive offers.
- Follow us on social media: we regularly share our latest finds and available pieces there.
- Write to us: if you’re looking for a specific item, feel free to send us a photo. We’ll do our best to find a treasure that’s close to what you’re searching for.
We’re always here to help you discover the perfect vintage gem ✨
Other
How do you set your prices?
The time and effort required to source each treasure also play an important role. Some pieces take hours — sometimes even weeks — to find.
Intricate details such as sequins, beads, or embroidery require greater care and craftsmanship, which justifies a higher price.
Finally, each item is assessed based on its overall condition (Excellent, Good, Fair). A garment that is very well preserved may therefore be priced higher.
How can I know if the clothes will fit me?
You can contact us to request precise measurements. We recommend comparing these measurements with your own clothing or body measurements to make sure the piece will fit you well.
If you have any doubts, don’t hesitate to reach out — we’ll be happy to help you find the perfect fit for you ✨